Parq Casino operated 24 hours a day and 7 days a week.

Everyone 19+ is invited to enter the casino, not just hotel guests. If you have been barred or signed up for self-exclusion you will not be allowed to enter the casino property.

All the most popular casino games are available including slots, baccarat, poker, blackjack, roulette, electronic touch machines and more.

British Columbia regulations require everyone entering the casino to be 19+ and to show ID upon entry no matter what age you are.

To become an Encore Rewards member, head directly to Parq Casino Guest Services on Level 2.

There is no specific dress code for Parq Casino, but the patrons will range from casual to formal and everything in between, so dress how you are feeling for that day or that event.

Your Encore Rewards Points can be used inside the casino and in the restaurants. Find out more at our Encore Rewards Page.

Please make a reservation by calling 778-370-8887 or through the Poker Atlas App, Personal information to enroll you in the poker reservation system will be collected in accordance with the Freedom of Information and Protection of Privacy Act, British Columbia and will be used, accessed, disclosed and stored by BCLC, or Parq Vancouver: to reserve a seat for you in Parq Vancouver’s Poker Room when one is available to notify you when your seat is available By accepting these Terms, you agree that BCLC, or Parq Vancouver may use, access, disclose and store your personal information for the above purposes. If you have any questions about the collection or use of your personal information, please contact privacy@parqvancouver.com.

To receive free parking, please head to Guest Services on level 2 immediately after you park to register your license plate. Please then swipe your Encore Rewards card at the poker table to be fully registered into our system.

If you have further questions about poker, please contact us at info@parqvancouver.com

There are 12 different dining options on property, head to the Food & Drink page to browse the options.

There are many different catering and private dining options, head to the group bookings page to see more.

You can find different forms of entertainment at Parq Casino, check out the entertainment page for more information.

We make booking reservations easy, just go to the restaurant you are interested in and click “Reserve” to get a table today.

Standard check-in starts at 4pm with check-out time at noon. Marriott Bonvoy members have access to late check-out.

There are 2 hotels offerings at the Parq. The JW Marriot and The Douglas.

Head directly to the JW Marriott website for reservation info HERE Head directly to The Douglas website for reservation info HERE

Become a Marriott Bonvoy member to get special rates and discounts or check out Hotel & Spa promotions on our offers page.

Parking is available on site for an additional charge of $50 CAD per day. See full parking rates and info on our Parking and Transportation page.

One dog per room. No other pets allowed. Fee varies based on room type.

Yes, these accessible room features vary per room.

Free Wi-Fi, Aqua lounge, gym, restaurant options and in room dining available, work space in each room, coffee/tea makers and hair dyers.

You can book a spa treatment directly through the JW Marriott as there are many different options available. Click the Hotels & Spa page for full details.

There is a fitness centre on property that is available for hotel guests only.

Food & Beverage at any restaurant or lounge at the resort including gratuity & taxes Room and taxes for JW Marriott Parq Vancouver or the Douglas, an Autograph Collection Hotel Spa services or products including gratuity & taxes Any incidentals as a registered guest (in-room dining, mini bar, long-distance calls, parking, etc.) Only gift cards purchases at Guest Services with debit or cash can be redeemed at the casino.

Lottery tickets Cash at the cage Cash bar for events hosted at Parq Vancouver Passione, Le Doux Ciel & other external vendors Transient valet or self-parking

To redeem you gift card, please click on the link provided after your purchase and print a copy of your gift card. A gift card summary order cannot be accepted without the gift card number and cvc.

Parq Vancouver Gift Cards are non-refundable once purchased. As an alternative, they are transferable.

Please direct any questions regarding Parq Vancouver gift cards to info@parqvancouver.com.

Payment are accepted in form of credit cards, debit cards, cash. There are ATM’s located on property.

You can head to the Cash Cage in the casino for all currency exchanges.

To cash out casino winnings, head to the cashier or cash cage.

All BCLC & Parq Casino privacy policies including data protection, and secure payment methods, ensure that your personal information will all be safe and not shared.

Each hotel and booking has a different privacy policy, it is easily accessible when booking.

If you lose anything on property it is returned to security, so please reach out to info@parqvancouver.com and let us know so we can help you retrieve it.

The Casino, hotels, and hotel rooms are smoke free, but there is a designated smoking area located on the level 3 of the Parq Casino.

Yes, you can bring your own food and beverages into the property but not into the restaurants on-site. There is a wide range of dining options for you as well.

We love to hear from our guests, please email us at info@parqvancouver.com so we can make your experience even better.